Customer Support : Reference Library
Using your Voice Mail     printer Print this page

To Activate your Mailbox
  1. Dial 294-4444
  2. Press # to indicate you have a mail box
  3. Enter mail box number
  4. Enter temporary password 12345
  5. You will be prompted to choose a permanent password next
  6. Record User name
  7. Record personal greeting

To Check Messages

(Note: Line 1 will have stutter dial tone if you have any messages)

  1. Dial 294-4444
    (Steps 2 & 3 apply if calling from a phone # other than line 1)
  2. Press # to indicate that you do have a voicemail box on the system
  3. Enter mail box number
  4. Enter password
  5. Press 1 to hear new messages, press 2 to hear all messages

To Retrieve Messages from Outside the Office

(If the line will not be answered)

  1. Dial mail box number directly
  2. Wait until your voicemail recording begins
  3. Dial 7
  4. You will be prompted to enter your password
  5. Dial 1 to retrieve messages

To Re-record Greeting once initial greeting is established

(If the line will not be answered)

  1. Dial 294-4444 from main line
  2. Enter password
  3. Personal Options Press 4
  4. Greetings Press 3
  5. Personal Greeting Press 1
  6. Record Personal Greeting Press 2

Make sure you listen carefully to the complete recording instructions before beginning and press # at the end to save message.


Playback Controls

Use these controls while listening to the messages.

  1. Rewind
  2. Pause/Restart
  3. Forward
  4. Slower
  5. Envelope (gives message information)
  6. Faster

End of Message Options

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